Welcome
to the Quality Taxi Services Steering Committee homepage
The Quality Taxi Services Steering Committee (QTSSC)
was established in May 1999, comprising representatives
of the taxi associations, Hong Kong Tourism Board, Consumer
Council, District Councils, Transport and
Housing Bureau and Transport Department, to promote quality
taxi service. Major objectives of the Committee include:
- Facilitating unification among members of the taxi
trade
- Improving the image of taxi drivers
- Enhancing the quality of taxi services
- Promoting quality taxi services
The Committee is dedicated to promote quality taxi
services since its establishment. The achievement of
the Committee, in so far, includes publication of taxi
newsletters which has been well-received by taxi drivers
and passengers. We also work closely with the Transport
Department and the taxi associations in organizing a
series of quality taxi service projects to upgrade the
quality of taxi service. These include:
- Taxi Driver Award Scheme (Dec 1999 to Mar 2000);
- Quality Taxi Services Forum (Jan 2001);
- Taxi Driver Commendation Scheme (since July 2001);
- Installation of Taxi Passengers Information LED
Display Panels/ Plates (since 2001);
- Distribution of the Guide to Taxi Services in Hong
Kong (since 2001);
- Distribution of Workplace English for Taxi Drivers
CDs and booklet (since Aug 2001); and
- Distribution of Taxi Passenger Information Flyer
(since Aug 2002).
Apart from these, we also co-organize various activities
with other organizations to promote quality taxi
services, such as giving full support to the “24-hour
Free Hotline for Lost Property on Taxi” launched by
the Commercial Radio in mid-December 2001; the Taxi
Driver Occupational Health Campaign launched by the
Commercial Radio and the Hospital Authority in June
2002; supporting the Vocational Training Council in
organizing the Skill Upgrading Scheme to improve the
driving skills of taxi drivers in 2004 ; organizing
“Road Safety Campaign for Taxis” in April 2005 ;
Co-organizing “Friendly Taxi Campaign” with Tourism
Commission and Hong Kong Tourism Board in January 2006;
and Co-organizing “Occupational Health Campaign for
Taxi Drivers” with Health InfoWorld, Hospital
Authority in December 2006.
To enhance communication among the members of the
taxi trade and to further promote quality taxi service
schemes, the QTSSC website provides another efficient
channel of communication among the taxi trade, the public
and the Government. We hope that this website can facilitate
easy access to latest information about taxi operation
and activities and putting up more effective of opinion
by members of the taxi trade and the public.
Finally, we are looking forward to hearing comments
and suggestions from the members of public, taxi passengers,
taxi drivers, members of the taxi trade and those who
have keen interest in quality taxi services.
Thank you!
Quality Taxi Services Steering Committee
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